Sat. 12/9: All rail lines operate on 20-minute special schedules. Sun. 12/10: All rail lines operate on 20-minute special schedules with extra service for the Falcons game. | Learn more
Average Customer Call Wait Time (in seconds)
Definition: Average Customer Call Wait Time measures the average time a customer waits before speaking to a customer service representative.
Performance (June 2023):
The average customer call wait time was 47 seconds in June 2023, which met the target of 60 seconds or fewer.