Sat. 12/9: All rail lines operate on 20-minute special schedules.
Sun. 12/10: All rail lines operate on 20-minute special schedules with extra service for the Falcons game. |
Customer Call Abandonment Rate
Definition: Customer Call Abandonment Rate measures the
percentage of customers who terminate a call while waiting for a
customer representative to answer.
Performance (June 2023):
customer call abandonment rate was 5.65% in June 2023, which met the target of 6.00%